Shipping policy
Shipping Policy
Last updated: 14th September 2026
All wallpaper is printed to order, made just for you after you place your order. Everything is printed and shipped from the EU. Below you'll find full details on processing times, delivery, and what to expect.
Processing Time
- Standard processing time: 1–3 business days
- During holiday periods (e.g. Christmas, New Year): 3–5 business days
- Processing times exclude weekends and UK/US public holidays.
- Custom colour orders: add an extra 1–3 business days to the processing time.
Shipping Costs
- Free worldwide shipping on all orders over £30, with tracking included.
- Orders under £30 are charged a flat £6.99 shipping fee worldwide. In practice this applies to single sample orders; two full priced samples or any full panel qualifies for free shipping.
- Express or priority shipping may be available for an additional cost. Please contact me before ordering if you need this option.
Delivery Estimates
Estimated delivery times after production:
- United Kingdom: 1–3 business days
- European Union: 1–3 business days
- Rest of Europe: 1–3 business days
- USA & Canada: 2–4 business days
- Australia, Asia, Middle East and beyond: 3–5 business days
Delivery times are estimates and may vary due to courier delays, customs, or events outside my control.
Unless we've agreed otherwise, your order will be delivered within 30 days of purchase. If it isn't, get in touch and I'll either sort it out or refund you in full.
Customs & Duties
-
USA, UK, EU, and Canada:
All customs duties and import taxes are included. No additional charges on delivery. -
Rest of the World:
Orders may be subject to customs duties, import taxes, or handling fees charged by your local authorities. These charges are the customer's responsibility and are not included in the product price or shipping cost. Please check your local regulations for more information.
Tracking & Delivery
- You'll receive tracking information by email as soon as your order ships.
- Need your wallpaper by a specific date? Please contact me before ordering and I'll do my best to help.
Please double-check your shipping address at checkout.
I can't be responsible for orders delayed or lost due to incomplete or incorrect addresses.
Lost Parcels
If your order is lost in transit, I'll arrange a replacement at no additional cost. Please contact me at info@summerskyestudio.com within 30 days of the expected delivery date if you believe your parcel is lost.
Questions?
If you have any questions about shipping, delivery times, or your order, just get in touch. I'm here to help!